All sales are final. We do not offer refunds or exchanges, nor do we allow cancellations. These are only given under certain circumstances.
To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange an item, send us an email at email@example.com for further instructions. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
You will be responsible for paying for your own shipping costs for returning your item, unless otherwise stated. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Once shipped, delivery time within the United States is 3-6 days and 10-21 business days internationally. We do not offer expedited shipping at this time. All orders are shipped via USPS. Please note, we are not responsible for any shipping deliveries that may be affected by, but not limited to, the following: customs, natural occurrences, air/ground transportation strikes/delays or transfers from USPS to international mail carriers.
Items shipped outside of the United States are subject to duties, taxes, handling and/or other miscellaneous charges as defined by the country of import. These fees are not included in the cost of your order and therefore can not be reimbursed by Drip Nasty Customs. Customs regulations in the USA require that we display the full product value on the front of the package. Please check your country’s customs office to determine what these additional costs will be prior to placing your order.